What is digital inclusion?
Digital inclusion refers to people’s ability to access and effectively use digital technology and resources.
In the United Kingdom, digital inclusion plays a crucial part in promoting equality and opportunity. According to the Office for National Statistics, in 2021, approximately 7% of households in the UK did not have internet access. Furthermore, the Good Things Foundation reported that around 9 million adults in the UK lacked basic digital skills in 2020. These statistics highlight the importance of addressing digital exclusion and promoting digital inclusion, to create a fair and inclusive society.
Why digital inclusion is important
- Equal access: Digital inclusion ensures that everyone, regardless of their background or location, has equal access to digital technologies, information, and services.
- Education and employment: Digital skills are increasingly essential in education and the job market. Being digitally included provides opportunities for learning; accessing online educational resources; and participating in the digital economy.
- Economic empowerment: Digital inclusion enables individuals to access online job opportunities, remote work, and digital platforms for entrepreneurship, contributing to economic growth and reducing disparities.
- Health and well-being: Digital inclusion allows individuals to access vital health information, telemedicine services, online health resources, and support networks, improving health outcomes and well-being.
- Social connection: Digital inclusion facilitates social connections, enabling individuals to connect with friends, family, and communities globally. It helps combat social isolation and improves social well-being.
- Access to services: Being digitally included ensures access to government services, banking, e-commerce, and other online services, providing convenience, efficiency, and cost savings.
- Digital literacy: Promoting digital inclusion also includes fostering digital literacy skills, empowering individuals to navigate the digital world confidently and critically evaluate online information.
